Nurse facilitated, in-home counselling and wellbeing support for over 65’s.

Nurses typically adopt a holistic approach to health, considering physical wellbeing but also mental, emotional, and social aspects. Registered Nurses undergo extensive education and training, developing high levels of professional expertise and trust within the community health sector. The Chat Lab’s nurses are not only highly effective communicators, but also possess detailed skills, knowledge, and experience in identifying the needs of older adults. 

In-home counselling and wellbeing support provides access to services without the need to leave the comfort of one's home or access transport. This promotes a sense of independence and autonomy which is crucial for maintaining mental and emotional wellbeing. Home environments typically have fewer risks of infection exposure, which may also be important for older individuals with complex immunity and health needs.

Our qualified counsellors and mental health professionals practice evidence-based therapies, providing clients with interventions supported by empirical research. We employ various therapeutic modalities, including Person-Centered Therapy, Acceptance and Commitment Therapy (ACT), Cognitive Behavioral Therapy (CBT), Positive Psychology, Solution-Focused Therapy, Trauma Informed and Art Therapy. The Chat Lab is committed to ethical standards and professional conduct, adhering to guidelines set by the registration/governance body PACFA, and ensuring ongoing professional supervision and development for all staff.

By tailoring our counselling and support services specifically towards older adults, we significantly enhance the quality and effectiveness of care, addressing the unique needs, preferences, and specific challenges that come with this time of life. Our approach ensures a comprehensive, respectful, and individualized provision of services that support the physical, emotional, psychological, and spiritual wellbeing of this group.