--- title: Homepage description: The Chat Lab provides nurse facilitated, in-home counselling and wellbeing support for over 65's privately, through GP recommendations, or through selected Home Care Package providers. image: https://thechatlab.com.au/hubfs/The%20Chat%20Lab%20Logo%20RGB.svg --- [Skip to content](https://thechatlab.com.au#main-content) [![The Chat Lab Logo RGB](https://thechatlab.com.au/hubfs/The%20Chat%20Lab%20Logo%20RGB.svg)](https://thechatlab.com.au/?hsLang=en) - [Home](https://thechatlab.com.au) - [Home Support Diary](https://thechatlab.com.au/home-support-diary) - Services Show submenu for Services - [My Aged Care Navigation Support](https://thechatlab.com.au/blog/good-chats) - [General Counselling](https://thechatlab.com.au/general-counselling) - [Health Counselling](https://thechatlab.com.au/health-counselling) - [Transition Counselling](https://thechatlab.com.au/transition-counselling) - [Wellbeing Support](https://thechatlab.com.au/well-being-support) - [About Us](https://thechatlab.com.au/about) - [Good Chats (Articles)](https://thechatlab.com.au/blog/good-chats) Open main navigation Close main navigation - [Home](https://thechatlab.com.au) - [Home Support Diary](https://thechatlab.com.au/home-support-diary) - Services Show submenu for Services - [My Aged Care Navigation Support](https://thechatlab.com.au/blog/good-chats) - [General Counselling](https://thechatlab.com.au/general-counselling) - [Health Counselling](https://thechatlab.com.au/health-counselling) - [Transition Counselling](https://thechatlab.com.au/transition-counselling) - [Wellbeing Support](https://thechatlab.com.au/well-being-support) - [About Us](https://thechatlab.com.au/about) - [Good Chats (Articles)](https://thechatlab.com.au/blog/good-chats) - [Contact Us](https://thechatlab.com.au/contact) [Contact Us](https://thechatlab.com.au/contact?hsLang=en) What is The Chat Lab? # Nurse facilitated, in-home counselling and wellbeing support for over 65’s. At The Chat Lab, we believe that one-on-one conversations create connection, allowing individuals to feel seen, heard, and known, ultimately enhancing their mental and physical wellbeing. ![The-Chat-Lab-Homepage-2](https://thechatlab.com.au/hs-fs/hubfs/The-Chat-Lab-Homepage-2.jpg?width=1280&height=853&name=The-Chat-Lab-Homepage-2.jpg) ## Why use The Chat Lab? ### Nurse Facilitated Nurses typically adopt a holistic approach to health, considering physical wellbeing but also mental, emotional, and social aspects. Registered Nurses undergo extensive education and training, developing high levels of professional expertise and trust within the community health sector. The Chat Lab’s nurses are not only highly effective communicators, but also possess detailed skills, knowledge, and experience in identifying the needs of older adults.  ### In-home Services In-home counselling and wellbeing support provides access to services without the need to leave the comfort of one's home or access transport. This promotes a sense of independence and autonomy which is crucial for maintaining mental and emotional wellbeing. Home environments typically have fewer risks of infection exposure, which may also be important for older individuals with complex immunity and health needs. ### Qualified Counsellors Our qualified counsellors and mental health professionals practice evidence-based therapies, providing clients with interventions supported by empirical research. We employ various therapeutic modalities, including Person-Centered Therapy, Acceptance and Commitment Therapy (ACT), Cognitive Behavioral Therapy (CBT), Positive Psychology, Solution-Focused Therapy, Trauma Informed and Art Therapy. The Chat Lab is committed to ethical standards and professional conduct, adhering to guidelines set by the registration/governance body [PACFA](http://www.pacfa.org.au), and ensuring ongoing professional supervision and development for all staff. ### Specific to over 65’s By tailoring our counselling and support services specifically towards older adults, we significantly enhance the quality and effectiveness of care, addressing the unique needs, preferences, and specific challenges that come with this time of life. Our approach ensures a comprehensive, respectful, and individualized provision of services that support the physical, emotional, psychological, and spiritual wellbeing of this group. ## Why do you need me? [![Depression](https://thechatlab.com.au/hs-fs/hubfs/raw_assets/public/@marketplace/B2BScope/Aspect/images/depression.jpg?width=640&height=427&name=depression.jpg) Depression](https://44232279.hs-sites.com/services?hsLang=en) [![stress](https://thechatlab.com.au/hs-fs/hubfs/raw_assets/public/@marketplace/B2BScope/Aspect/images/stress.jpg?width=640&height=427&name=stress.jpg) Stress](https://44232279.hs-sites.com/services?hsLang=en) [![anxiety](https://thechatlab.com.au/hs-fs/hubfs/raw_assets/public/@marketplace/B2BScope/Aspect/images/anxiety.jpg?width=640&height=427&name=anxiety.jpg) Anxiety](https://44232279.hs-sites.com/services?hsLang=en) [![Grief](https://thechatlab.com.au/hs-fs/hubfs/raw_assets/public/@marketplace/B2BScope/Aspect/images/grief.jpg?width=640&height=427&name=grief.jpg) Grief](https://44232279.hs-sites.com/services?hsLang=en) [![Divorce](https://thechatlab.com.au/hs-fs/hubfs/raw_assets/public/@marketplace/B2BScope/Aspect/images/divorce.jpg?width=640&height=427&name=divorce.jpg) Divorce](https://44232279.hs-sites.com/services?hsLang=en) [![Children](https://thechatlab.com.au/hs-fs/hubfs/raw_assets/public/@marketplace/B2BScope/Aspect/images/about.jpg?width=640&height=427&name=about.jpg) Children](https://44232279.hs-sites.com/services?hsLang=en) [![Anger](https://thechatlab.com.au/hs-fs/hubfs/raw_assets/public/@marketplace/B2BScope/Aspect/images/anger.jpg?width=640&height=427&name=anger.jpg) Anger](https://44232279.hs-sites.com/services?hsLang=en) [![relations](https://thechatlab.com.au/hs-fs/hubfs/raw_assets/public/@marketplace/B2BScope/Aspect/images/relations.jpg?width=640&height=427&name=relations.jpg) Relations](https://44232279.hs-sites.com/services?hsLang=en) [Explore All Services](https://44232279.hs-sites.com/services?hsLang=en) ## About ![hisu-lee-unsplash](https://thechatlab.com.au/hs-fs/hubfs/raw_assets/public/@marketplace/B2BScope/Aspect/images/headshot.jpg?width=120&height=120&name=headshot.jpg) Life Coach ### Mita Pure **Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros faucibus. Quisque accumsan lectus eget leo lacinia posuere.** Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Curabitur lectus dolor, ornare sed semper gravida, nec odio ultrices iaculis. Quisque accumsan lectus eget leo lacinia posuere. [Talk to me first](https://thechatlab.com.au/aspect/about?hsLang=en) ## Top Weekly Articles Jul 8, 2024 10:32:52 AM #### [Good Chats](https://thechatlab.com.au/blog/good-chats?hsLang=en) {% module\_block module "widget\_d8b24a16-cc69-45c7-94ca-30d6277201aa" %}{% module\_attribute... [Read All News Articles](https://22037879.hs-sites.com/aspect/news) ## Pricing Category ### Solo Starts $49.00 USD Aenean leo ligula, porttitor eu, consequat vitae, eleifend ac, enim. Aliquam lorem ante, dapibus in, viverra quis.  - 1:1 Coaching - Personal Consultation - Coaching Sessions - Community center access Sign up now Category ## Family starts $99.00 USD Aenean leo ligula, porttitor eu, consequat vitae, eleifend ac, enim. Aliquam lorem ante, dapibus in, viverra quis.  - Group Coaching - Phone Consultation - Productivity Sessions - Community center access Sign up now Category ### Community starts $149.00 USD Aenean leo ligula, porttitor eu, consequat vitae, eleifend ac, enim. Aliquam lorem ante, dapibus in, viverra quis.  - Live Coaching - 24/7 Consultation - Online Sessions - Community center access Sign up now ## Our Services ### General Counselling - Grief and Loss - Loneliness and Isolation - Purpose and Identity - Anxiety and Stress - Depression (LLD – Late Life Depression) - Relationship and Interpersonal Issues - Self-Esteem and Identity - Post-Traumatic Stress Disorder (PTSD) - Trauma and Traumatic Events - Multicultural and Diversity matters [Learn more](https://thechatlab.com.au/general-counselling?hsLang=en) ### Health Counselling - Chronic Illness and Emotions - Mental Health and Pain Management - Medication Adherence and Wellbeing - Sleep Issues and Quality of Life - Rehabilitation Support following major Surgery, Injury or Change - Palliative Care and Terminal Illness - Health Transitions [Learn more](https://thechatlab.com.au/health-counselling?hsLang=en) ### Transition Counselling - Retirement Transition - Relocation Counselling - Navigating Community Health and Home Care Services - Moving to Assisted or Long-term Care - Accepting support - Adjusting to changes in Independence - Family Dynamics and Decision-Making [Learn more](https://thechatlab.com.au/transition-counselling?hsLang=en) ### Wellbeing Support - My Aged Care Navigation Support - Support at Home Program Independent Review (SaH) *formerly Home Care Packages (HCP)* - Mindfulness and Relaxation Practices - Spiritual Support - Creative and Artistic therapies - Psychoeducation and Resources - Wellbeing education and coping skills - Personalised wellness Plans [Learn more](https://thechatlab.com.au/well-being-support?hsLang=en) [mailto:info@thechatlab.com.au](mailto:info@thechatlab.com.au) ## FAQs How many sessions will I need and what can I expect? The number of sessions varies for each person. Short-term issues may be resolved in a handful of sessions, while more complex or long-standing concerns might require additional and more frequent therapeutic engagement and support. Our approach at The Chat Lab emphasises collaboration, open communication and gradual progress. Our counsellors will discuss your goals and concerns, tailoring the approach to meet your specific needs.  Do I need a referral? You do not need a medical referral or mental health plan to access services at The Chat Lab. Simply submit an enquiry online (or your GP, Case manager, Relative or Friend can on your behalf) or call us and we will be in touch. Will my Support at Home or Home Care Package cover the fees? Nursing, counselling, and psychotherapy are all fully funded clinical services through either your Support at Home or Home Care Package. What if I need to reschedule my appointment? Please call us as soon as possible if you need to change your appointment. A 25% late fee may apply for cancellations less than 4 hours prior to your appointment.  Can I claim some of the fee back via Medicare? This facility is currently not available.  Can I claim some of the fee back on my Private Health Insurance? This facility is currently not available.  Will The Chat Lab's services align with the new Support at Home Program? Yes! The Chat Lab provides clinical services that are fully funded by the Support at Home and Home Care Packages.  #### Our Service Area × ![The Chat Lab](https://thechatlab.com.au/hubfs/TCL-Service-Map.jpg) [![The Chat Lab Logo MONO REVERSED RGB](https://thechatlab.com.au/hubfs/The%20Chat%20Lab%20Logo%20MONO%20REVERSED%20RGB.svg "The Chat Lab Logo MONO REVERSED RGB")](https://thechatlab.com.au/?hsLang=en) Nurse facilitated, in-home counselling and wellbeing support for over 65’s. #### Company - [About Us](https://thechatlab.com.au/about) - [Contact Us](https://thechatlab.com.au/contact) #### Services - [My Aged Care Navigation Support](https://thechatlab.com.au/blog/good-chats) - [Home Support Diary](https://thechatlab.com.au/home-support-diary) - [General Counselling](https://thechatlab.com.au/general-counselling) - [Health Counselling](https://thechatlab.com.au/health-counselling) - [Transition Counselling](https://thechatlab.com.au/transition-counselling) - [Wellbeing Support](https://thechatlab.com.au/well-being-support) #### Contact - [0481 904 967](tel:0481904967) - [info@thechatlab.com.au](mailto:info@thechatlab.com.au) [Website by Collab Agency](https://www.collabagency.com.au/)